SMS consent
How guests opt in to CineConcierge texts on a theater’s published number. Messages are transactional customer care, not promotions. Frequency: up to 5 messages per day.
How guests opt in
You opt in by sending a text to the number shown on that theater's location page, or by saying yes on a call if the theater offers a text. The first inbound text is your request for a reply about showtimes, hours, ticket prices, or theater policies.
Text the number shown on that theater's location page for showtimes, hours, prices, and theater policies. Up to 5 msgs/day; we text only when you text us or say yes on a call. Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for help.
Any text to the number (for example SHOWTIMES or HOURS) starts a reply. Opt-in keywords after STOP: START, UNSTOP, YES.
First-reply opt-in
Sample Street Cinema: Thanks for texting! We text only when you text us or say yes on a call, up to 5 msgs/day. Msg & data rates may apply. Reply HELP for help, STOP to unsubscribe.
HELP and STOP
HELP and STOP replies are sent automatically.
HELP
Sample Street Cinema texts showtimes, theater info, and alerts you asked for. Email support@newcinemarelations.com. Reply STOP to opt out. Msg & data rates may apply.
STOP
You are unsubscribed from Sample Street Cinema texts and will receive no further messages.
Rude or explicit inbound
When guest texting is on, the first rude text from a number gets this one reply. A second rude text from that number gets no further reply.
Sample Street Cinema: we can text showtimes, hours, prices, and policies. Reply STOP to unsubscribe.
Sample theater
Sample Street Cinema
(555) 010-0123
Company website: https://example.com
We do not share, sell, or rent mobile phone numbers or text opt-in information to third parties or affiliates for marketing or promotional purposes.
Spoken call offers
If the theater offers it, a caller may be offered: a back-in-stock alert the guest asks for (may include one photo of the item); a note when a title they asked about is booked; a link to apply for a job; a deposit link plus at most one reminder if unpaid. After a clear yes, the assistant confirms the last 4 digits of the number. Back-in-stock and booked alerts only go out if it happens within 90 days. We never ask for a card by text. We never send marketing texts. A yes for one does not cover the others. The yes is logged (time, number, script version).
In stock
If you'd like a text when that item is in stock at Sample Street Cinema, say yes. It's one text when it's available, and it may include a photo of the item. Msg and data rates may apply. Reply STOP to opt out later. We'll only text you if it happens within 90 days.
Title booked
Sample Street Cinema can text you when that title is booked at this theater — one text. We'll only text you if it happens within 90 days. Message and data rates may apply. Reply STOP to opt out.
Deposit
Sample Street Cinema can send you a text with the deposit link, and one reminder if it's still unpaid. We never ask for a card by text. Message and data rates may apply. Reply STOP to opt out.
Call-offer texts
In-stock alerts may include a photo of the item.
In stock
Sample Street Cinema: the item you asked about, {Item}, is now in stock. Available while supplies last. Reply STOP to opt out.
Title booked
Sample Street Cinema: the title you asked about, {Title}, is now on our schedule. Reply STOP to opt out.
The deposit Checkout sample below is an example only. It uses Sample Street Cinema and a test Checkout link — not a live theater.
Deposit
Sample Street Cinema: pay only at this official link. Deposit for your {Date} booking: https://checkout.stripe.com/c/pay/cs_test_EXAMPLE We never ask for card details by text. Reply STOP to opt out.
Deposit reminder
Sample Street Cinema: your {Date} booking deposit is still unpaid and the hold ends {Hold end date and time}. Pay only at this official link: https://checkout.stripe.com/c/pay/cs_test_EXAMPLE We never ask for card details by text. Reply STOP to opt out.
Example — texts first
SHOWTIMES
Sample Street Cinema: Thanks for texting! We text only when you text us or say yes on a call, up to 5 msgs/day. Msg & data rates may apply. Reply HELP for help, STOP to unsubscribe.
Sample Street Cinema: Dune Part Two 7:15pm, Twisters 6:30pm. Reply STOP to opt out. Reply HELP for help.
Example — call yes (if the theater offers it)
If the theater offers it, a caller may be offered: a back-in-stock alert the guest asks for (may include one photo of the item); a note when a title they asked about is booked; a link to apply for a job; a deposit link plus at most one reminder if unpaid. After a clear yes, the assistant confirms the last 4 digits of the number. Back-in-stock and booked alerts only go out if it happens within 90 days. We never ask for a card by text. We never send marketing texts. A yes for one does not cover the others. The yes is logged (time, number, script version).
Do you have Moana popcorn buckets?
We don't have those right now. If you'd like a text when that item is in stock at Sample Street Cinema, say yes. It's one text when it's available, and it may include a photo of the item. Msg and data rates may apply. Reply STOP to opt out later. We'll only text you if it happens within 90 days.
Yes, please.
Got it. We'll text the number you're calling from, ending in 1234.
Sample Street Cinema: the item you asked about, Moana popcorn buckets, is now in stock. Available while supplies last. Reply STOP to opt out. [photo of the item]