CineConcierge
CineConcierge answers your theater's phone, gives live showtimes from Ready Theatre Systems or times you paste, and transfers callers to staff.
How It Works
CineConcierge answers instantly, 24 hours a day — your existing number or a new one.
Handles the questions. Pulls live showtimes when connected, or from times you paste.
Callers asking for a manager, group bookings, or billing go to the right staff member — no phone trees, no pressing numbers.
After hours? No answer? CineConcierge takes a message, transcribes it, and emails it to your team instantly.
Features
Showtimes come from Ready Theatre Systems when connected, or from times the theater pastes. Vista, Veezi, and website — coming soon.
CineConcierge understands follow-up questions, handles multi-part requests, and callers hear a natural voice in their language. A real conversation — not a phone tree.
Callers say who they need. CineConcierge routes them — to the manager, box office, group sales, or general staff — no menu required.
A $25/month add-on per theater. Guests can text for showtimes and get a concise reply. Guest texting starts once the carriers approve the theater's texting registration.
Power outage? Weather closure? Flip one switch in the admin panel and every caller hears your custom message instantly.
See what your customers are asking, when they call, and how calls resolve. Real insight into your busiest questions.
Every plan includes your theater's greeting, goodbye, and language in a natural voice. Custom AI Persona is a paid add-on: your own AI name, voice, tone, catchphrases, sound clips, or your theater's own custom voice.
Drive-ins and seasonal venues can pause at $15/mo off-season. Callers hear your reopening message. You keep your number. Dormant is not a live answering plan.
Own multiple theaters? Manage every location from one dashboard. Each location keeps its own settings and showtimes.
Ticketing Integrations
Pricing
Single screen
quoted · 1 screen, one theater
For a single-screen theater.
2–3 screens
quoted · 2–3 screens, one theater
Need more minutes? Starter is $100/mo for 250.
Starter
or $1,080/year (save 10%)
4 or more screens, one location.
Growth
or $2,700/year (save 10%)
For small chains and multi-location operators.
Enterprise
contact us for pricing
For regional chains with 4 or more locations.
Dormant
seasonal theaters
Keep your number over the off-season. After a paid month of Starter or Growth, switch here so callers hear your closed-for-the-season message.
Add-Ons
Extra Location
$50/mo · $540/yr
Add a theater. Uses your company included minutes — does not add minutes.
Extra Phone Line
$15/mo · $162/yr
A dedicated line for a department or purpose.
SMS Text Support
$25/mo per theater
AI replies by text for this theater. 200 replies/month, 5 per customer per day. Theaters you leave off are not charged. Guest texting starts once the carriers approve the theater's texting registration.
*One-time $49 texting setup fee at Submit, plus applicable tax. Non-refundable.
Extra text replies
$0.25/reply · optional cap
After each theater's 200 included replies, extra replies are $0.25 each. You set a monthly SMS spend cap (Off, $20, $50, $100, or Custom). Off is the default — CineConcierge then stops sending text replies. We bill only extra replies actually sent, never more than the cap.
Custom AI Persona
$5/mo · $54/yr per theater
Custom name, voice, tone, catchphrases, and Sound for this theater. Sound is short recorded clips you can play on a call — included with Custom AI Persona, not a separate add-on.
Extra minutes
$0.40 AI · $0.08 staff · $0.04 unanswered · optional cap
Included minutes count the same whether the AI is answering or your staff is on the line. Extra time after the included minutes is billed at three rates: extra AI conversation is $0.40 per minute, extra staff time is $0.08, and extra unanswered ring time is $0.04. You set a monthly spend cap (Off, $20, $50, $100, or Custom). After the included minutes, extra talk time is off by default and callers go to staff. We bill only extra time actually used, never more than the cap.
Create your account, choose a plan, and we will connect your theater's phone line.
Get Started