A product by New Cinema Relations
CineConcierge is a fully automated, cinema-integrated phone concierge service. It answers calls, gives live showtimes, routes staff transfers, and never misses a customer — day or night.
How It Works
Your existing number or a new one — CineConcierge picks up every call, instantly, 24 hours a day.
Greets callers by your theater's name, pulls live showtimes directly from your ticketing system, and answers questions naturally.
What's playing today? What's it rated? How much are tickets? What time does it end? CC knows — and answers accurately.
Callers asking for a manager, group bookings, or billing get intelligently routed to the right staff member — no phone trees, no pressing numbers.
After hours? No answer? CC takes a message, transcribes it, and emails it to your team instantly.
Features
Connects directly to RTS, Vista, Veezi, or your website. Showtimes are always accurate — updated automatically, never stale.
CC understands follow-up questions, handles multi-part requests, and sounds like a real person — not a phone tree.
Callers say who they need. CC routes them — to the manager, box office, group sales, or general staff — no menu required.
The same intelligence, over text. Customers can ask showtimes via SMS and get a concise, accurate reply in seconds.
Power outage? Weather closure? Flip one switch in the admin panel and every caller hears your custom message instantly.
See what your customers are asking, when they call, and how calls resolve. Real insight into your busiest questions.
Name your concierge, choose its voice, set its personality. CC can be as formal or as fun as your brand calls for.
Drive-ins and seasonal venues pause to $15/month off-season. Callers hear your reopening message. You keep your number.
Own multiple theaters? Manage every location from one dashboard. Each location keeps its own settings and showtimes.
Ticketing Integrations
Pricing
Annual plans save 2 months. All plans include voice calls, live showtimes, voicemail transcription, emergency messages, and analytics.
Starter
per month · or $490/year (save $98)
Perfect for a single-location independent theater.
Growth
per month · or $890/year (save $178)
For small chains and multi-location operators.
Enterprise
contact us for pricing
For regional chains with 4 or more locations.
Dormant
per month · seasonal theaters
Stay connected during the off-season without paying full price.
Add-Ons
Extra Location
$25/mo · $250/yr
Add a location beyond your plan's included count.
Extra Phone Line
$15/mo · $150/yr
A dedicated line for a department or purpose.
SMS Text Support
$5/mo · $50/yr per location
Let customers text your theater for instant AI replies.
AI Personality
$5/mo · $50/yr per location
Custom tone, catchphrases, and personality for CC.
Minute Overage
$0.02 / minute
Go beyond your plan's minutes without interruption.
Get started today. Setup takes less than 15 minutes.
Get Started